Contacted the Nordstrom Burlington location looking for 2 sets of Plae kids shoes. Isaiah in the Kids Dept. was able to locate the shoes in the Burlington store and offered to help find the other set in another location. Sure enough, he located the items and proceeded to ship both sets of shoes. He did all that with a smile and an eagerness to help. It is obvious that he takes pride in doing an excellent job, and I admire his commitment to the customer as well as to, his employer, Nordstrom. I also applaud Nordstrom for the caliber of personnel they hire! Kudos to you, Isaiah, and to Nordstrom for pursuing excellence in customer service!!!
Visit the website for more selection. Store is pretty sparse with limited selection.
I just purchased 3 pairs of shoes from Nordstroms in Burlington, MA and have been coming here for years. Michael (a sales rep in the shoe department), was FANTASTIC! He was by far the best sales representative that I have encountered! He was so nice, he gave us our space but would stand close by if we needed him. He offered wonderful suggestions (and I ended up buying one of his private selections), but did not over load us with several options of his own. He does have a great eye for fashion! He was just perfect! I rarely ever write reviews, but Michael really was a super star! I look forward to going back and seeing him. He was amazing! If you go, ask for Michael! Nordstrom should hold on to him, he is talented!
I would like to commend Nordstrom on having not only great clothing but a great shopping experience. They have Family bathrooms that accommodate my husband and young daughter, their mothers room gave me a comfortable place to change or feed my infant. These simple accommodations made for a shopping experience more welcoming to a family than any other store I know.
Bought a nursing bra. Wasn't cheap, but the sales lady really helped me find the wright size.
Nordstrom Burlington is a US Department Store based in Burlington, Massachusetts. Nordstrom Burlington is located at 75 Middlesex Turnpike, Burlington, MA 01803, USA.
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